Contact Us
Alert
- Effective October 1, 2026, the FBI portion of fingerprint-based background checks will increase by $3.00 per search. A notice was sent to account contact email addresses with more information.
- For more information, please copy and paste this URL to take you to the Federal Register website: https://www.federalregister.gov/documents/2026/06/08/2026-11435/fbi-criminal-justice-information-services-division-user-fee-schedule
If you have operational questions or problems regarding Wisconsin Online Record Check System, please see Frequently Asked Questions. Otherwise contact the Administrator for technical support issues.
Crime Information Bureau:
Hours of Operation: (8am-4pm) Monday-Friday
Direct Phone: (608) 266-7314
Email: cibrecordcheck@doj.state.wi.us
Off Hours Support
Email: WI_helpdesk@tylertech.com
